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What is the Residency Process?
After your application is approved, a marketing staff member will ask you to complete the Future Residency Agreement. The Future Residency Agreement is a brief form outlining your desired residence and the projected date of move-in.

To reserve a residence, you make a 10% deposit of the Residency Fee. This holds the selected residence for up to 90 days or until residence is in "move-in condition."

A Physician's report is completed and returned to the Marketing Office.

Your move in date is chosen. We will help coordinate the details of your move with you.

Prior to your move, the Residency Agreement and the balance of the Residency Fee is due.

A Welcome Program and a thorough orientation from staff and residents help you feel at home right away.

What is the Residency Criteria?
The following summarizes the guidelines used by the Residential Living Admissions Committee:

Finances: Applicants should demonstrate assets and monthly income sufficient to pay for all anticipated costs for their lifetime, including level of care changes, without significant change in their current lifestyle.

Age: The resident or spouse must be a least 62 years old.

Health: Applicants must be able to live safely in the residential area requested. Consideration is given to physical needs, with primary emphasis on the ability to live independently.

All applicants are considered regardless of religious beliefs, race, sex, disabilities or national origin.

May I bring my pet?
Small house pets are allowed in units with a ground floor outside entrance in Shuler Village and the Pavilion.

What decorating choices may I make?
Bring your own furnishings to make yourself at home in your new residence. We ask residents to notify us of any structural changes they with to make.

Is there a Residents' Association?
Yes, there are three. The Village, Pavilion and Health care Residents' Associations provide opportunities for all residents to have input regarding community services and programs.

Who decides when a resident will move to a different level of care?
It is the goal of Piedmont Crossing's staff to help residents live in their homes as independently as possible for as long as possible. A committee of our professional staff meets regularly to review anticipated new level of care needs. The determination to recommend a level of care change is always made in the best interest of the resident and with the participation of the resident and/or their family and physician.

What is a Residency Fee?
The Residency Fee helps Piedmont Crossing underwrite the construction cost of the cottage, villa or apartment, and also provides funding for a portion of ongoing expenses. This fee varies according to the type of home selected and provides residents with lifetime use of their homes, priority access to all health care services and access to the benevolent care program. It is the foundation for the Residency Agreement, which establishes the resident as part of the Piedmont Crossing community, and makes provisions for different levels of care changes and health care needs.

Are any of the fees refundable?
Flexible contract options are available that can provide a refund to residents or their estate. These choices ensure that we can best suit the needs of our residents.

Are fees fixed or can they change?
All fees are reviewed annually by the Board of Directors of United Church Homes and Services. A 30-day notice is given to all residents prior to the implementation of any adjustment or increase in fees.